kn999's Privacy Policy

1 Introduction and Scope

kn999 ("we", "our", "platform") operates a trusted online casino and sports betting service for players in Bangladesh. This Privacy Policy ("Policy") explains what information we collect when you use the kn999.cam website, how we use that information, and the steps we take to protect it.

By accessing this page or using our services, you are considered to have accepted the terms set out in this Privacy Policy. If you disagree with any part of this policy, please refrain from using our services.

This policy should be read together with our Terms and Conditions. Only individuals aged 21 or older may create an account and use kn999's services.

2 What Information We Collect

We may collect the following types of information from you:

2.1 Information You Provide Directly

Information you provide yourself when you register or manage your account on kn999:

• Full name and date of birth
• Valid email address
• Password (stored in encrypted form)
• Payment information (bKash, Nagad, Rocket, or bank account details)
• Government-issued document information for identity verification (as part of the KYC process)

2.2 Automatically Collected Information

When you use our website, certain information is automatically collected through technical means:

• IP address and device type
• Browser name and version
• Log of pages visited and duration
• Cookie and session data
• Referral source (where you came from before arriving at our site)

2.3 Transaction-Related Information

A record of every deposit and withdrawal transaction on your account, betting history, bonus usage details, and a summary of your gaming activity are stored in our system.

3 Purpose of Using Your Information

We use your information for the following legitimate purposes:

3.1 Account Management and Service Delivery

• To create, verify, and manage your account
• To process deposit and withdrawal transactions
• To provide bonuses and promotional offers
• To keep a record of your gaming activity

3.2 Identity Verification and Security

• To confirm identity in compliance with KYC (Know Your Customer) regulations
• To prevent fraud, money laundering, and other illegal activities
• To detect multiple accounts or misuse
• To maintain the security of your account

3.3 Customer Support and Communication

• To provide assistance through 24/7 live chat
• To send important notifications related to your account
• To inform you of promotional offers and updates (subject to your consent)

3.4 Service Improvement

• To improve our platform and user experience
• To resolve technical issues
• To analyse gaming statistics (in anonymised form)

4 Sharing Information with Third Parties

We never sell or rent your personal information. However, limited information may be shared with third parties in the following circumstances:

4.1 Payment Processors

The necessary transaction information is shared with the relevant payment gateways to process bKash, Nagad, Rocket, and bank transfers. These organisations follow their own privacy policies.

4.2 Technology and Service Providers

Limited information is shared with game software providers (such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming) and other technology partners for the purpose of managing gaming sessions.

4.3 Legal Obligations

Information may be provided in response to a court order, direction from a regulatory authority, or a lawful request from a law enforcement agency.

4.4 Business Transfers

In the event of a company merger, acquisition, or asset sale, your information may be transferred to the new owner. We will notify you in advance if such a change occurs.

5 Cookies and Tracking Technologies

kn999 uses cookies and similar technologies to keep the website running smoothly and to improve the user experience.

5.1 Types of Cookies

• Essential Cookies: Necessary to maintain login sessions and security. These cannot be disabled.
• Functional Cookies: Help remember your language preference, game settings, and other personalised options.
• Analytics Cookies: Collect statistical data to help us understand which parts of our service are used most.

5.2 Cookie Controls

You can control or delete most cookies through your browser settings. However, disabling essential cookies will prevent some site features from working and you will not be able to log in properly.

6 Data Retention and Period

We retain your personal information for as long as:

• Your account is active or it is needed to provide the service
• Retention is required to meet legal obligations (generally up to 5 years after account closure)
• The designated period for auditing financial transaction records has not yet expired
• It is necessary for resolving disputes or legal claims

Once the designated period has ended, we securely delete or anonymise your personal information.

7 Data Security Measures

kn999 has adopted industry-standard technical and organisational measures to protect your information:

7.1 Technical Safeguards

• SSL/TLS encryption used for all data transmission
• Sensitive information (passwords, payment data) stored in encrypted form
• Regular security audits and vulnerability assessments
• Firewall and intrusion detection systems
• Two-Factor Authentication option

7.2 Organisational Safeguards

• Only authorised staff may access your information
• Regular data protection training provided to staff
• Strict confidentiality agreements with third-party suppliers
• Rapid response plan in the event of a data breach

Please note, however, that it is completely impossible to guarantee 100% security when transmitting information over the internet. We make every effort, but we will not be exempt from liability in the event of any unauthorised access or data breach.

8 Your Rights

As a user of our platform, you have the following rights over your own information:

8.1 Right to Access

You may contact us at any time to find out what types of information we hold about you.

8.2 Right to Rectification

If your information is incorrect or incomplete, you may request that it be corrected. Some information you can update directly from your account settings.

8.3 Right to Erasure

You may request the deletion of information that is no longer needed beyond legal obligations. However, active accounts and information that is legally required to be retained are not covered by this right.

8.4 Right to Object to Processing

You may object at any time to your information being used for marketing purposes and opt out of promotional communications.

8.5 How to Exercise Your Rights

To exercise any of the above rights, contact us via 24/7 live chat or by email. We generally respond to your request within 30 business days.

9 Protection of Minors' Information

kn999 strictly refrains from providing services to anyone under the age of 21. We do not intentionally collect any personal information from minors.

Age verification is in place during the registration process. If we become aware that a minor has created an account, we will immediately close that account and delete the information collected.

To learn more about responsible gaming, please visit our Responsible Gaming page.

10 International Data Transfers

kn999 may use servers and services located outside Bangladesh. Your information may be transferred and stored under internationally recognised data protection standards.

For such transfers, we ensure that the level of data protection is consistent with the standards described in this policy. Appropriate contractual safeguards with third parties are kept in place.

11 Policy Changes

We may update this privacy policy from time to time. For significant changes, we will:

• Publish the updated policy on this page
• State the date of the update
• Send a notification to your registered email if there are notable changes

If you continue using our services after an update, you will be considered to have accepted the new policy. We therefore recommend reviewing this page regularly.

12 Contact Us

If you have any questions, concerns, or requests about this privacy policy, please feel free to contact us:

For more information, you can also visit our About Us and FAQ pages.